PRIVACY
POLICY

This privacy policy explains how JapanTrade s.r.o., Company ID 22648950, registered office at Jana Černého 366/1, Věkoše, 503 41 Hradec Králové, Czech Republic (the “controller”), processes its customers' personal data in accordance with Regulation (EU) 2016/679 (GDPR) and other applicable law.

01 What data we process

• Name and surname
• Address (billing and delivery)
• E-mail address
• Phone number
• Order and payment information
• IP address and cookies

02 Purposes of processing

We process your personal data for the following purposes:

• processing and delivering your order,
• meeting legal obligations (e.g. accounting),
• sending commercial communications (if you consented or are our customer),
• improving our services and website.

03 Legal bases

We process your data on the basis of:

• performance of a contract,
• compliance with a legal obligation,
• legitimate interest,
• your consent (e.g. for newsletters).

04 Data retention period

We keep personal data only as long as necessary for the purposes above and for the periods required by law. Accounting documents, for example, are kept for 10 years.

05 Sharing data with third parties

Your data may be shared with:

• delivery companies (to deliver your goods),
• payment gateway providers,
• external accountants or tax advisors,
• public authorities where required by law.

06 Cookies

Our website uses cookies for traffic analysis, content personalisation and marketing. Details are in the separate “Cookie Policy” document.

07 Your rights

You have the right to:

• access your personal data,
• have inaccurate data corrected,
• erasure (the right to be forgotten),
• restriction of processing,
• data portability,
• object to processing,
• lodge a complaint with the Czech Office for Personal Data Protection.

08 Contact

To exercise your rights or ask a question, e-mail us at info@kanjoworks.com or write to the company's registered address.

This policy is valid and effective from 24. 3. 2025.